East Point Power
2757 East Point Street
East Point, GA 30344
Hours of Operation
Monday through Friday
8:00 AM to 5:00 PM
East Point Power is operations only; please contact Customer Care for bill payments, billing questions, new service requests, termination of existing utility account(s), etc. Please email poweroutage@eastpointcity.org to report streetlight outages and/or issues with the pole number (if possible). For other power related issues and/or outages, please call (404) 270-7010.
Power Outage Updates
East Point Power is committed to enhancing the reliability and resilience of our electrical grid. We are pleased to provide an update on several key initiatives currently underway:
#1 Grid Hardening Project
- Approved on April 17, 2023, the Grid Hardening Project focuses on upgrading our infrastructure to better withstand severe weather and other disruptions. This initiative includes undergrounding primary lines from the substation and installing advanced S&C IntelliRupter® smart primary switches and smart fuses, which will significantly reduce power restoration time during outages. FXB Engineering is assisting with planning, while Pike Electric has been contracted for execution. The project is divided into several phases: Phase 1, from Ben Hill Substation to Headland Drive, and Phase 2, from Headland Drive to Grove Substation. We are finalizing plans for Phase 1 and preparing for its potential start date.
#2 Danger Tree Removal
Our City Arborists are conducting daily assessments to identify and address trees that could pose risks to our primary power lines, especially those on private property. Homeowners are notified when a tree is identified as a threat, and removal is requested through a contracted tree service. As of September 1, 2024, we have invested over $265,000 in this crucial safety measure for FY2024 and FY2025.
#3 Vegetation Management
To further prevent outages, we have partnered with Aidah, a leader in satellite data and AI-driven vegetation management. This initiative, approved on July 15, 2024, helps us manage vegetation around our power lines and critical infrastructure more effectively. By optimizing maintenance schedules and ensuring regulatory compliance, we aim to reduce the risk of outages caused by overgrowth or falling trees.
#4 Power System Study
A comprehensive Power System Study, approved on April 18, 2022, is being conducted to assess the performance of our electrical distribution system. This study covers load flow, fault current potential, arc flash hazards, and device coordination to enhance the safety, reliability, and efficiency of our power system.
We are dedicated to advancing these initiatives to strengthen our power system’s resilience and minimize outage impacts on our community. Should you have any questions or require additional information, please do not hesitate to contact us at poweroutage@eastpointcity.org.
UtilityHawk
UtilityHawk is a free service for City of East Point customers that allows the customer to monitor their own water and electric usage, set and receive alerts, and gives them the tools to control monthly utility bills.
East Point Power provides reliable, cost-efficient electric service to residential and commercial customers in the City of East Point. They are one of 52 public power communities under Electric Cities of Georgia (ECG), a non-profit organization that provides strategic and technical services to public power communities with utility operations. East Point Power consists of the four (4) divisions: Line Operations, Tree Trimming, System Control, and Meter Division.
Contact Directory
- Thomas Manghram, Assistant Director
- Email: tmanghram@eastpointcity.org
- Alicia Persons, Project Manager; New projects; Electrical plans and permits, Filming; New Security Light Contracts
- Email: apersons@eastpointcity.org
- Todd Hicks, Superintendent; Line Operations
- Email: thicks@eastpointcity.org
- Gregory Creque, Electric Foreman; Line Operations
- Email: gcreque@eastpointcity.org
- Mike Hawkins, Electric Foreman; Line Operations
- Email: mhawkins@eastpointcity.org
- EJ Hall, Arborist; Tree Superintendent; Tree issues city-wide
- Email: ejhall@eastpointcity.org
- Adarius Adams, System Control Supervisor; Traffic light issues; Commercial meters; Substation.
- Email: aadams@eastpointcity.org
- Shauna Green, Office Manager; Invoicing, Budgeting, schedule appointments, etc.
- Email: sgreen@eastpointcity.org
- Angela Champion , Dispatcher; Security light and street light issues.
- Email: achampion@eastpointcity.org
- Karen Figueroa, Advanced Metering Clerk-Tantalus; meter issues.
- Email: kfigueroa@EastPointCity.org
- Delrico Wise, Meter Lead Foreman- Residential/ Commercial Metering; theft of service, etc.
- Email: dwise@EastPointCity.org
- Cassandra Sims, Meter Lead Foreperson- Residential/ commercial Metering; theft of service, etc.
- Email: csims@EastPointCity.org
East Point Power Security Light Fee Schedule
| Lamp Wattage | Type | Rate (per light, per month) |
|---|---|---|
| 100 | HPS | $13.80 |
| 150 | TOWN & COUNTRY | $17.25 |
| 250 | HPS (COBRA) | $20.70 |
| 250 | HPS (FLOOD) | $24.15 |
| 400 | HPS (COBRA) | $25.30 |
| 400 | HPS (FLOOD) | $28.75 |
| 1000 | Metal Halide (FLOOD) | $44.85 |
| 1500 | Metal Halide (FLOOD) | $57.50 |
Line Operations
Tree Trimming
A Woodchip Request Form should be filled out and emailed to ejhall@eastpointcity.org. It should include the following information:
- Wood chips are provided in a load of 6000 pounds;
- City will deliver at no charge, but will inspect area to be delivered first to ensure there is sufficient space for chips;
- Drop off is at the discretion of the city;
- All mulch is untreated and mixed mulch;
- Must be used at customer’s own discretion;
- City assumes no liabilities for mulch deliveries, uses, etc.
System Control
Some traffic lights are in East Point city limits, but are major highways and are controlled by GDOT or City of Atlanta. Please see below for contact information.
- City of Atlanta Traffic Issues: (404) 546-0311 or Dial 311
- GDOT Traffic Issues: (404) 635-8000 or Dial 511
Permits & Inspections
A permit and/or inspection will be needed for the following services before power can be made active: All Service Line Issues; Tree Removal Related Issues; New electrical services; and t-poles (temporary poles). Planning & Community Development should be contacted before contacting Customer Care to request any permanent power.
- Permits: Permits@eastpointcity.org
- Inspections: Inspections@eastpointcity.org
Available by Phone: 7:00 a.m. – 9:00 a.m. (404) 270-7025
Available in Office: 8:00 a.m. – 9:00 a.m. (Appointment Only)
Available On-site: 9:00 a.m. – 3:30 p.m. (As scheduled and confirmed by appointment)
Solar Power
Forms should be completed and submitted to Planning & Zoning with their permit applications. They should upload them through the Planning & Zoning portal when they create their account. If you have any questions or concerns, please contact Permits at permits@eastpointcity.org or Alicia Persons at apersons@eastpointcity.org.
Frequently Asked Questions
Yes, for all power related issues and/or outages, please call (404) 270-7010.
Yes, there is a letter that available for customers to give to their employers. Please make request through www.PowerOutage@EastPointCity.org.
Power outages have several varied factors; primarily severe weather, fallen trees, auto accidents and objects on the line.
Keep freezers /refrigerators closed. Use a generator, but ONLY outdoors and away from windows. Do not gas stove/oven to heat your home. Disconnect appliances and electronics to avoid damage from electrical surges.
Locate pole identification number or closest street address. Please contact customer care to report the light outage and pole location and Number. The light will be repaired within 3-5 business days.
Sanitation can be contacted at 404.270.7140 to request pick up only IF: debris is in lawn bags/cardboard boxes (not to exceed fifty pounds). If debris is in a 45-gallon container or less, place it with your dumpster on your regular trash day.
The Truth About Power Outages
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